Artak ehf. is the company responsible for the services of ART AK travel, operations. ART AK is a fully authorised tour operator by the Icelandic tourist board. Please notice t terms & conditions and a refund policy as follows.
Private Tours, and Other Tours:
The guided tours are paid upfront; the invoice shows a date and time of departure. The timing is not negotiable nor refundable within less than 1 days prior to departure.
If you cancel or change the time with more than 1 weeks notice, we will either offer an alternative time to you or a full* refund (Full refund excludes 500 ISK or up to 10% of the total amount to cover booking fees)
Refund can only be issued back to the same credit card.
Upon booking you confirm that you have studied and familiarized yourself with the terms and conditions of ART AK TRAVEL and fully agree to all terms and conditions. You also confirm that you fulfill all conditions set by ART AK TRAVEL and are physically able to follow our instructions and partake in all activities planned for you and operated by us. If unsure please contact our office.
Parents and/or legal guardians take full responsibility of damages caused by passengers they are responsible for. Children (under 18 years in accordance of Icelandic law) cannot use the services of ART AK TRAVEL without accompanying parent or legal guardian.
If you book online it is your responsibility to to check that you have the right dates although we will do your best to be flexible in the event of a misunderstanding.
Kindly beaver of our cancellation policy, minimum of 4 participants booking in our Walking tours.
DalPay Retail is an authorized retailer of ARTAK ehf.
dalpay.is +1877-8657746 will appear on your card statement.
In case you need to cancel please contact us at: firstname.lastname@example.org and and we will do our best to help and offer alternatives dates and tours.